Welcome to Mr. Karelal! These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By accessing or using our website and services, you agree to be bound by these Terms.

1. Overview

Mr. Karelal specializes in crafting tasty and healthy snacks including roasted pistachios, cashews, and makhanas. All our products are roasted in pure ghee and come in a variety of flavors and pack sizes. We are committed to delivering delicious, nutritious options made with care and quality.

2. Eligibility

To use our services, you must be at least 18 years old or have the involvement of a parent or guardian. By placing an order, you confirm that the provided information is accurate and that you are authorized to use the payment method.

3. Products & Pricing

We strive to display accurate information about our products, including descriptions, pricing, and availability. However, we reserve the right to make changes at any time without notice. All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.

4. Orders & Payments

  • Orders can be placed through our official website or authorized channels.
  • Payment must be completed before the order is processed.
  • We accept multiple forms of payment including UPI, credit/debit cards, and net banking.
  • Mr. Karelal reserves the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

We aim to dispatch orders promptly and provide estimated delivery timelines. Delays may occur due to external factors beyond our control. Shipping charges, if any, will be clearly communicated at checkout.

6. Returns & Refunds

Due to the perishable nature of our snacks, we do not accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We will review your request and offer a replacement or refund if applicable.

7. Intellectual Property

All content on this website, including images, logos, product names, and descriptions, is the property of Mr. Karelal and protected under applicable intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

Mr. Karelal is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability, under any circumstance, will be limited to the amount paid for your purchase.

9. Privacy

We value your privacy and handle your personal information according to our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our website and services after any changes implies your acceptance of the revised Terms.

11. Contact Us

For any questions regarding these Terms, please reach out to us at:

📧 Email: support@mrkarelal.com
📞 Phone: +91-XXXX-XXX-XXX